Your privacy matters to a898a. This Privacy Policy explains exactly what personal data we collect from players across Indonesia, how we use it, who we share it with, how we protect it, and what rights you hold over your own information.
Effective Date: 1 January 2026All data transmitted between your device and the a898a platform is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
Your data is accessible only to authorized a898a personnel on a need-to-know basis. All internal access is logged, audited, and subject to our confidentiality policy.
a898a does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Data shared with partners is limited to what is strictly necessary for service delivery.
We retain your personal data only for as long as is required by our licensing obligations and operational needs. Data no longer required is securely deleted or anonymized.
You have the right to access, correct, or request deletion of your personal data at any time by contacting a898a Customer Support. Requests are processed within 30 calendar days.
We use cookies and similar technologies to improve platform performance and personalize your experience. Our cookie practices are fully disclosed in this Privacy Policy.
Request a copy of all personal data we hold about you.
Ask us to correct inaccurate or incomplete data on your account.
Request deletion of your personal data where no legal obligation requires its retention.
Ask us to limit how we process your data in certain circumstances.
Receive your data in a structured, machine-readable format where technically feasible.
Object to processing of your data for direct marketing or profiling purposes.
a898a ("we", "us", "our") operates the online betting and gaming platform accessible at https://a898a.cam (the "Platform"). We are committed to protecting the privacy and personal data of all players and visitors, with particular regard to the English-preference players we serve across Indonesia — including in major cities such as Jakarta, Surabaya, Bandung, Medan, Bali, and Yogyakarta.
This Privacy Policy describes how a898a collects, uses, stores, discloses, and protects personal information in connection with your use of the Platform. It applies to all registered account holders, prospective players, and visitors who browse the Platform without registering.
This Privacy Policy should be read alongside our Terms & Conditions, which govern your overall use of the Platform. By accessing or using the Platform, you confirm that you have read and understood this Privacy Policy and consent to the practices described herein.
a898a collects the following categories of personal data in the course of providing its services:
Full legal name, date of birth, nationality, and government-issued identification details (such as Indonesian national identity card number — NIK from KTP — or passport number), collected as part of our Know Your Customer (KYC) verification process.
Email address, mobile phone number, and residential address in Indonesia, provided during account registration or subsequent profile updates.
Bank account details (including account name, account number, and the name of the Indonesian bank — e.g., BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OCBC NISP), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction records, and account balance history. We do not store complete card numbers or full banking credentials on our servers.
A complete record of all deposits, withdrawals, wagers placed, games played, bonuses claimed, and winnings or losses recorded on your a898a account.
IP address, device type and model, operating system, browser type and version, screen resolution, session duration, pages visited, referral URL, and other diagnostic data generated by your interaction with the Platform.
Game preferences, betting patterns, session frequency, feature interactions, search queries within the Platform, and promotional response data. This data is used to personalize your experience and to identify problem gambling indicators in support of our responsible gaming obligations.
Records of all communications between you and a898a Customer Support, including live chat transcripts, email correspondence, and any feedback or complaint submissions.
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, KTP/NIK, passport | Mandatory (KYC) |
| Contact Data | Email, phone, residential address | Mandatory (Registration) |
| Financial Data | Bank account, e-wallet ID, transaction history | Mandatory (Transactions) |
| Technical Data | IP address, device info, browser type | Automatic (Platform Use) |
| Usage Data | Game history, betting patterns, session logs | Automatic (Platform Use) |
| Communications Data | Support chat logs, email records | When You Contact Us |
The majority of the personal data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, respond to a promotional offer, or update your account settings.
When you access and interact with the Platform, we automatically collect technical and usage data through server logs, cookies, pixel tags, and similar tracking technologies. This happens regardless of whether you are a registered player or an unregistered visitor.
We may receive supplementary data about you from the following third-party sources, where permitted:
a898a processes your personal data only where a lawful basis exists. The primary bases on which we rely are: (a) contractual necessity — processing required to deliver the services you have contracted for; (b) legal obligation — processing required to comply with our licensing, AML, and KYC obligations; (c) legitimate interests — processing for fraud prevention, platform security, and service improvement; and (d) consent — where you have freely given, specific, and informed consent, including for optional marketing communications.
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Contractual necessity |
| Processing deposits and withdrawals | Contractual necessity |
| KYC identity verification | Legal obligation (licensing) |
| Anti-money laundering (AML) screening | Legal obligation (licensing) |
| Fraud detection and prevention | Legitimate interests |
| Responsible gaming monitoring | Legal obligation / Legitimate interests |
| Customer support and complaint handling | Contractual necessity |
| Platform performance and security | Legitimate interests |
| Personalization and user experience | Legitimate interests / Consent |
| Promotional and marketing communications | Consent (opt-in) |
| Statistical analysis and product improvement | Legitimate interests (anonymized data) |
a898a does not sell, rent, or trade your personal data. We share your data only in the following circumstances and only to the extent strictly necessary:
We engage carefully selected third-party service providers who process data on our behalf under binding data processing agreements. These include:
a898a may disclose your personal data to regulatory authorities, law enforcement agencies, courts, or other government bodies where required to do so by applicable law, court order, or our licensing obligations — without prior notice to you where legally prohibited from doing so.
In the event of a merger, acquisition, restructuring, or sale of all or part of a898a's business assets, your personal data may be transferred to the successor entity as part of the transaction, subject to equivalent data protection obligations being imposed on that entity.
We may share your data with third parties in circumstances not described above where you have given explicit prior consent for us to do so. You may withdraw such consent at any time.
a898a operates as an internationally licensed platform. Your personal data may be processed by us or our service providers in countries outside Indonesia. Where such transfers occur, a898a ensures that appropriate safeguards are in place to protect your data, including:
By using the Platform, you acknowledge that your personal data may be transferred internationally as described above. If you have questions about the safeguards applicable to a specific transfer, please contact us at [email protected].
a898a retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, and reporting obligations imposed by our international gaming license.
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| Transaction and financial records | Minimum 5 years from transaction date |
| KYC documents | Duration of account plus 5 years after closure |
| Responsible gaming records | Duration of account plus 5 years after closure |
| Customer support communications | 3 years from date of last interaction |
| Technical / server log data | 13 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn plus 3 years |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be linked to you as an individual. Anonymized, aggregated data may be retained indefinitely for statistical purposes.
a898a uses cookies, web beacons, pixel tags, and similar tracking technologies to operate and improve the Platform. Below is a summary of the cookies we use:
These cookies are essential for the Platform to function correctly. They enable core features such as secure login sessions, account authentication, and fraud prevention checks. These cookies cannot be disabled without significantly impairing your use of the Platform.
These cookies collect aggregated, anonymized data about how players use the Platform — including which pages are visited most frequently, where errors occur, and how long sessions typically last. This information helps a898a diagnose technical issues and prioritize product improvements.
These cookies remember your preferences — such as your display language, time zone setting (e.g., WIB, UTC+7), and recently viewed game categories — to deliver a more personalized experience during your sessions.
You can control and delete cookies through your browser settings. Please note that disabling non-essential cookies may affect certain personalization features of the Platform. Instructions for managing cookies vary by browser; consult your browser's help documentation for guidance specific to your device.
a898a implements a layered security architecture designed to protect your personal and financial data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:
Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. If you believe your account has been compromised, please contact our support team immediately at [email protected] so that we can take prompt protective action.
The a898a Platform is strictly intended for adults aged 21 and over. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the Platform in any capacity.
If a898a becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform or that we hold data relating to a minor, please contact us immediately at [email protected].
Subject to applicable law and our legal obligations (including those arising from our licensing and AML requirements, which may override certain data subject rights in specific circumstances), you have the following rights in respect of your personal data held by a898a:
To exercise any of these rights, please submit a written request to [email protected]. We will respond within 30 calendar days. We may need to verify your identity before processing your request. Where a request is refused, we will explain the reasons and inform you of your right to escalate the matter.
a898a reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will update the effective date at the top of this document and, where practicable, notify registered players via their registered email address or via a prominent notice on the Platform.
Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. We encourage you to review this page periodically to stay informed about how a898a handles your personal data.
All historical versions of this Privacy Policy are available upon request by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way a898a handles your personal data, please contact our dedicated privacy team:
For concerns specifically related to responsible gaming, self-exclusion, or deposit limits, please visit our Responsible Gaming page or mention this in your support request and it will be routed to our player welfare team.
This Privacy Policy was last reviewed and updated on 1 January 2026. a898a reserves the right to amend this document in accordance with Section 12 above.
Our FAQ answers the most common questions about data, security, and account management. You can also review our full Terms & Conditions or contact our support team directly.